We are Proud Members of The Guild of Property Professionals,
the UK’s Premium estate agency network
How does our Guild membership benefit you?
We are committed to achieving the right results for you.
The Guild is a UK-wide network of independent estate and letting agents working together to raise and maintain property industry standards and help buyers and sellers move with confidence
We are the exclusive Guild Member in this area
The Guild exclusively appoints one member per town (area) which means all members are eager to work together to assist you in connecting your moving process. This national network encompasses fellow independent estate agents and like-minded individuals who all adhere to the same code of conduct so you can rest assured your property is in safe hands.
Trained, trusted and professional service
Being part of The Guild means our teams have access to our Associate training scheme which is approved by Cambridgeshire Trading Standards, so you can trust the service that you receive is consistently professional and detailed.
The Guild Code of Conduct
The Guild Code of Conduct is a reflection of our commitment to integrity and excellence. It is designed to guide Members in maintaining the highest professional and ethical standards, ensuring that we consistently deliver the quality service that sets us apart.
1. The Guild expects Members to ensure that they maintain registration with HMRC for the purpose of AML supervision and have appropriate risk, policies, and processes in place.
2. The Guild expects members to maintain appropriate professional indemnity and public liability insurance in place appropriate to our business operation.
3. The Guild expects members be a member of a Government approved redress scheme and adhere to any relevant code of practice as required by that scheme.
4. The Guild expects members who offer a Lettings service, and where applicable, to be a member of a client money protection scheme and deposit protection scheme and to adhere to scheme guidelines at all times.
5. The Guild expects members to comply at all times with all estate and letting agency legislation, devolved Government legislation and associated legislation along with industry codes of conduct and practice.
6. The Guild expects members to inform them were any financial penalty or award is enforced by Trading Standards, a redress provider, or any other regulatory body.
7. The Guild expects members to disclose any situation which gives rise to conflict of interest as the earliest opportunity and in writing.
8. The Guild expects members to treat all consumers are treated fairly, with courtesy and with respect at all times and take into account any vulnerability a consumer may have either at the commencement of a business relationship or during a business relationship
9. The Guild expects members to treat all consumer equally regardless of race, religion or beliefs, sex, sexual orientation, disability, or nationality and not to discriminate or support any act of discrimination.
10. The Guild expects members to support our teams through mentoring, guidance, training to enable them to deliver outstanding customer service at all times based on the needs and requirements of customer.
A national network of over 800 independent estate agents, delivering local, regional and national property exposure.
